Booking Policy
1. Session Booking:
- All fitness classes must be booked in advance through SHAPE UP with Mariann's website.
- Bookings are confirmed upon receipt of a confirmation email.
2. Payment Policy:
- Payment is required at the time of booking to secure your session.
- Accepted payment methods include via bank payment or PayPal.
Cancellation & Rescheduling Policy
1. Cancellation Window:
- Cancellations or reschedules must be made at least 12 hours before the session to avoid charges.
2. Late Cancellations:
- If you cancel within 24 hours of the scheduled session, the full session fee will be charged.
- Exceptions may apply for emergencies at the discretion of management.
3. *No-Show Policy:
- Failure to attend a booked session without prior cancellation will result in the full session fee being charged.
4. How to Cancel or Reschedule:
- Use my website to cancel or reschedule your session.
- You will receive a confirmation email or notification once the cancellation/reschedule request is processed.
Refund Policy
- Refunds are not provided for late cancellations or no-shows.
- For cancellations made within the 24-hour window, credits may be applied for future sessions, based on management’s discretion.
Class Changes & Cancellations by Me
- If I need to cancel or reschedule a session, you will be notified as soon as possible and offered a full refund or reschedule option.
By booking a session with SHAPE UP with Mariann Website, you agree to abide by these polices. If you have questions, feel free to contact me.
Thank you for choosing SHAPE UP with Mariann!
I look forward to supporting your fitness journey.